Our expert solution
From static guarding to rapid response, Optimum Group delivers dependability
Optimum Group security personnel are trained not only in protection but in customer interaction, situational awareness, and emergency protocols; delivering consistent and accountable security at every step
Our Personnel Offerings
Visible presence
Manned guarding
Our SIA-licensed (UK) Manned Guarding personnel provide a reassuring and effective security presence tailored to your specific site needs.
Deployed for static duties, access control at gatehouses or reception areas, concierge services, or internal patrols, our officers are rigorously trained in conflict management, first aid, customer service, and relevant site-specific procedures. They act as a visible deterrent, manage access effectively, monitor activity, and provide immediate response to on-site incidents, ensuring a safe and secure environment.
Flexible patrol
Mobile patrol
Optimum’s Mobile Patrol offers a cost-effective solution for monitoring larger premises or multiple properties.
Our uniformed officers conduct scheduled or random patrols in clearly marked, GPS-tracked vehicles, performing internal and external checks to verify site integrity, look for signs of intrusion or damage, and deter potential wrongdoers.
Services can include lock and unlock duties, alarm response support, and ensuring lone worker safety, providing a flexible layer of security adapted to your operational hours.
K9 security
Dog handlers
For situations requiring enhanced detection capabilities or a higher level of deterrence, Optimum provides accredited canine security teams.
Our dog handlers and their expertly trained dogs (e.g., to National Association of Security Dog Users (NASDU) standards or equivalent) are proficient in various disciplines, including general purpose patrols, intruder detection, and potentially specialist detection (e.g., explosives, narcotics, contraband based on assignment needs). Ideal for large perimeters, high-risk areas, events, or specific search tasks, our K9 units offer a unique and highly effective security solution.
Out-of-hours
Key holding
Reduce risk and inconvenience with Optimum’s professional key holding service, compliant with relevant standards (e.g., BS 7984). We securely store your premises’ keys in an audited, controlled environment.
This allows us to grant access to authorised personnel or contractors out of hours, respond to alarm activations without disturbing your staff, and ensure your property is re-secured efficiently, minimising disruption and enhancing your overall security posture.
Rapid dispatch
Alarm response
When an alarm activates at your premises, a swift and effective response is crucial. Optimum’s Alarm Response service ensures that licensed, trained security officers are dispatched immediately to investigate.
Our team will conduct thorough external and internal checks, identify the cause of the activation, liaise with emergency services if necessary, reset alarm systems, and ensure your property is secured. Detailed incident reports are provided, offering peace of mind that any activation is handled professionally, minimising risk and potential loss.
Protection and presentation
Front of house and concierge personnel
Optimum’s front of house and concierge personnel excel at creating a positive and professional first impression, especially in corporate, residential, or public venues where customer experience is paramount.
Meticulously selected for their exceptional communication and customer service skills, these SIA-licensed (UK) officers expertly manage reception duties, greet visitors, handle enquiries, and manage deliveries. While seamlessly performing these front-of-house roles, they also discreetly maintain site security, oversee access control, and ensure a safe, welcoming atmosphere for all.
Case Studies
See Optimum’s highly trained security personnel in action. Explore real-world examples demonstrating how our professional teams deliver tailored solutions that provide effective deterrence, ensure on-site safety, and deliver reliable protection for our clients.
Fisher German LLP (representing Ensign Estate)
Persimmon Homes & Taylor Wimpey (Joint Project)
When technology needs the backing of trusted, human intervention, Optimum Group delivers
Our highly trained security personnel provide the visible presence, rapid response, and specialist skills essential for comprehensive protection. We partner with you to understand your unique needs, deploying vetted, trained, and reliable officers committed to safeguarding your people, assets, and reputation.