Our expert solution
To overcome these limitations and meet the demand for faster, verified detection, Optimum combines advanced AI analytics with professional remote monitoring for intelligent, real-time surveillance. Our highly trained professionals operate from a secure Alarm Receiving Centre (ARC), overseeing live feeds, detecting threats and acting with precision. Through actionable intelligence, we drastically reduce false alarms, enable verified responses, and deliver cost-efficient 24/7 protection.
We provide managed surveillance: vigilance as a service
Extend your premise security with Optimum Group's intelligent, AI-driven vigilance, where smart technology and trained professionals deliver proactive intervention, 24/7
Our Virtual Guarding Offerings
Managed vigilance
24/7 remote monitoring & virtual guarding
Our dedicated Alarm Receiving Centre (ARC) provides round-the-clock monitoring of your premises’ CCTV feeds and alarm signals.
Trained operators utilize AI analytics to identify and verify potential security events in real-time. Upon detecting suspicious activity, operators can initiate pre-agreed protocols, including virtual patrols, issuing live audio warnings, and dispatch of mobile response teams, keyholders, or emergency services.
Artificial intelligence
AI-driven threat detection and analytics
Go beyond simple motion detection with sophisticated AI algorithms analysing your CCTV footage. Our systems employ machine learning for advanced object classification (differentiating people, vehicles, animals), anomaly detection (identifying unusual activities or presence), and specific behaviour analysis (detecting loitering, trespassing across virtual lines, crowd formation, directional violations, or even slip-and-fall incidents).
This reduces false alarms, focuses on genuine threats, and enables proactive identification of potential risks based on learned patterns.
AI alarm monitoring
Intelligent alarm and intrusion detection
By integrating AI video analytics and other surveillance data directly with the intrusion alarm system, we can filter out common false alarm triggers before escalating an alert.
When a traditional sensor (like a PIR or door contact) triggers, the system instantly cross-references with live CCTV analytics to verify if a genuine intrusion is occurring. This intelligent verification process ensures our monitoring operators and response teams deal primarily with confirmed threats, leading to faster, more appropriate responses and minimising costly call-outs for false alarms.
Incident response
Automated incident reporting and alarm response
Case studies
Fisher German LLP (representing Ensign Estate)
Persimmon Homes & Taylor Wimpey (Joint Project)
Contact Optimum Group today to explore how AI-powered remote monitoring can enhance your security
Partner with Optimum to implement a tailored remote monitoring strategy. Our secure ARC and highly trained professionals utilise advanced AI analytics to filter noise, verify genuine alerts, and enable rapid, precise responses 24/7, giving you actionable intelligence and peace of mind.